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Student residences

 

Frequently asked questions

Last update: 1 July 2020

I suspect a COVID-19 infection or I have already tested positive for COVID-19 and I am living in a student residence. What should I do?

If a COVID-19 infection is suspected or, if you have been tested positively on COVID-19, you should self-isolate yourself immediately for a minimum of 14 days after the onset of symptoms (or upon confirmation to be a suspected case).
Contact with other people must be absolutely avoided.

You also should:

  1. Follow the doctor's instructions (mask and medication);
  2. Call 46 66 44 5555 to notify and send an email to healthinfo@uni.lu
  3. Strictly follow the sanitary recommendations.
  4. Stay in your room. Do not use the shared kitchen.
  5. Please check with your roommates via social media if someone can go grocery shopping for you and provide you with the essentials. All purchases should be left outside in front of your room, personal contact should be avoided.
  6. If you share your bathroom, please clean it thoroughly after each use with normal detergent (shower, washbasin, toilet).

For further details, please see recommendations for "Isolation at home for people living under the same roof" by the ministry.

Are there additional support options for students with financial difficulties?

Students in a particularly precarious situation also have the possibility to apply for support from the University's hardship fund.

Each application to this hardship fund will be assessed individually against set criteria, and grants are made based on the evidence provided, within the limits of available funding. Further information on the requirements and application procedure can be found here.

I currently live at a student residence but I want to leave due to COVID-10. What should I do?

If a student decides to leave the residence definitely, he or she should inform seve.logement@uni.lu. The contract will be cancelled and only the rent for the current month needs to be paid.

If a student decides to go home during the distance learning phase, he or she keeps their room and the contract remains valid. The rent is to be paid normally. For hardship cases please contact seve.logement@uni.lu.

I will return to my residence or I am a new resident starting my stay. Are their any precaution measures I need to take?

Newly arriving residents are asked to monitor their health and in case they show any symptoms of Covid-19 or otherwise do not feel well to self-isolate themselves immediately, call the doctor with whom they are registered here in Luxembourg.  If you do not have a doctor, you can use econsult, the remote consulting tool for teleconferencing with a doctor. For further information, check the health and safety instructions.

Are there any rules to follow concerning shared spaces?

Yes. Please make sure to follow these guidelines.