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Frequently asked questions

Last update: 4 March 2021

Facilities and services

Is the University open for visitors?

Since 1 July 2020 the University is open to external visitors again, Social distancing rules apply; face masks must be worn if they cannot be respected. As many members of staff work remotely, visitors are requested to make contact by email or set up appointments.

All non-essential visits to the University should be postponed or transitioned to online/remote formats, such as Moodle, Skype or Webex.

What about the University’s services to students?

Please refer to the guidelines.

Contact details:

What about the Learning Centre (LLC)? Can I borrow or return books?

Please refer to the guidelines

Are there any other ways do reserve and borrow books from the Luxembourg Learning Centre?

The Book Taxi service is available for all staff members, PhD students and students based outside of Belval Campus.

Additional information on the website.

I am a University student and I do not have access to a computer or laptop. Can I borrow one from the University?

Yes, for University students the University of Luxembourg offers a special 48-hour laptop rental. All devices are disinfected after every user.

If you are interested in the laptop rental please refer to the staff of the Luxembourg Learning Centre.

Are restaurants and other food facilities on campus open?

The university restaurants are open as follows:

  • Continuously: Food House (Belval Campus) and Altius (Kirchberg Campus), Brasserie John’s (Kirchberg Campus) and Um Weier (Limpertsberg Campus)
  • Closed until further notice: Food Lab (Belval Campus), Food Zone (Belval Campus), Food Café (Belval Campus)

In order to comply with the current health regulations, the following measures have been implemented:

  • Guests are required to present a personal student or University employee card to enter a University restaurant and to be served. Guests who will not present such card will not be served. Inviting externals to the restaurants is not allowed.
  • The wearing of a mask is compulsory at all times except when seated at a table.
  • At the entrance of the restaurant, trolleys with pre-prepared trays should be used. The number of prepared trays per service corresponds to the number of places available in the restaurant. In case no more trays are available, guests can still purchase take-away meals.
  • The maximum occupancy of one table is 4 people.

In the kitchen areas inside the University buildings, please remember to keep a distance of at least two (2) metres to colleagues at all times.

Are events and conferences taking place again at the University?

Guidelines for social events, gatherings or receptions.

Guidelines for scientific events such as symposia or conferences

What about extra-curricular activities such as sports or student lounges?

Please refer to the guidelines.