Keep social distance

• Masks must be worn at all times in the shared spaces of student residences (corridors, kitchens etc)
• Please avoid all unnecessary social contacts and keep a distance of two metres to another person.
• If possible, stay in the same group to limit risk. 
• When using kitchens and shared areas, please observe distancing (two metres) and safety rules at all times; masks must be worn at all times in shared areas. 
• The number of persons permitted simultaneously in common areas, even in larger buildings with sufficient space and including visitors, must not exceed 4 persons ; masks must be worn.
• Events and parties are not allowed.
• A tenant can have one visitor each day.
• Please note that a person who tested positive for COVID-19 and who does not respect isolation measures or a medical prescribed quarantine risks to be fined.

Hygiene rules and keeping distance are crucial during de-confinement. We therefore call upon you to continue to follow these rules in order to prevent the virus from spreading again.

Please use Social Media to stay connected with your friends and roommates.

Limit the number of shared items

Do not share dishes, glasses, cups, kitchen utensils, napkins or bedding with other people. After having used any of these items, wash them carefully with normal detergent and soap.

Implement additional cleaning measures

• Waste that has been contaminated with bodily fluids (feces, blood, mucus) has to be discarded into a dedicated bin in the room where you are, before evacuating it together with other household waste.
• Clean and disinfect surfaces which have been touched, i.e. bedside tables, bed frames and other bedroom furniture daily with an ordinary household detergent.
• Clean and disinfect surfaces in bathrooms and lavatories after each usage with a standard household detergent.
• Air out your room regularly.
• All of the clothes, bed linen and towels have to be washed regularly in a washing machine (60°C). All individuals who come into your room should not come closer than 2 meters.

Take general precaution measures

• Please support yourself and your roommates by making them aware of and following the health & safety guidelines.
• Please stay in your room when the cleaning service is present, and when our team of technicians are operating in a shared area.

Students living in a student residence and suspecting a COVID-19 infection or having tested positive for COVID-19

If a COVID-19 infection is suspected or, if you have been tested positively on COVID-19, you should self-isolate immediately for a minimum of 10 days after the onset of symptoms (or upon confirmation to be a suspected case). During the time of self-isolation, you cannot have visitors or other persons stay with you. The aim is to prevent infected people - who are contagious - passing the infection on to anyone else.

Contact with other people must be absolutely avoided.

You also should:

1. Call 46 66 44 5555 to notify the University
2. Follow the doctor's instructions (mask and medication) and the general health & safety recommendations.
3. Stay in your room. Do not use the shared kitchen.
4. If you share your bathroom, please clean it thoroughly after each use with normal detergent (shower, washbasin, toilet).

Please check with your roommates via social media if someone can go grocery shopping for you and provide you with the essentials. All purchases should be left outside in front of your room, personal contact should be avoided.
For further details, please see recommendations for "Isolation at home for people living under the same roof".

Students living in a student residence and having been in close contact with a COVID-19 positive person

If you have been identified by the national health authorities as being among the high-risk close contacts of an infected person, quarantine rules apply.

1. Call 46 66 44 5555 to notify the University
2. You must quarantine for seven (7) days counting of the day of the confirmed diagnosis
3. Avoid all contact with other people; stay alone in your room, with doors closed, and take your meals in that room. Do not leave your room unless necessary.
4. Get food and other essential products, e.g. medication, delivered at your doorstep by family, fellow students, friends or a delivery service
5. Do not share personal items with other people. All of the clothes, bed linen and towels have to be washed regularly in a washing machine.
6. If you share your bathroom, please clean it thoroughly after each use with normal detergent (shower, washbasin, toilet).

On day 6, get tested for COVID-19 in a laboratory of your choice (the health authorities will provide a prescription).

For an additional seven (7) days, continue to measure your temperature twice a day and monitor yourself for symptoms of COVID-19. During auto-monitoring, normal activities can be continued.

What should I do if I think I am infected?

Please refer to the guidelines.

I suspect I have a COVID-19 infection or I have already tested positive for COVID-19 and I am living in a student residence. What should I do?

Please refer to the guidelines.

In addition we ask you to:

1. Stay in your room. During the time of self-isolation, you cannot have visitors or other persons stay with you. The aim is to prevent infected people - who are contagious - passing the infection on to anyone else.
2. Do not use the shared kitchen.
3. Please check with your roommates via social media if someone can go grocery shopping for you and provide you with the essentials. All purchases should be left outside in front of your room, personal contact should be avoided.
4. If you share your bathroom, please clean it thoroughly after each use with normal detergent (shower, washbasin, toilet)

Are there additional support options for students with financial difficulties?

Students in a particularly precarious situation also have the possibility to apply for support from the University's hardship fund.

Each application to this hardship fund will be assessed individually against set criteria, and grants are made based on the evidence provided, within the limits of available funding. Further information on the requirements and application procedure can be found here.

I currently live at a student residence but I want to leave due to COVID-19. What should I do?

If a student decides to leave the residence definitely and end the rental contract, he or she must inform seve.logement@uni.lu. Contractual notice periods apply for the rent payment.  

If a student decides to leave temporarily, he or she keeps their room and the contract remains valid. The rent is to be paid normally. For hardship cases please contact seve.logement@uni.lu.

I will return to my residence or I am a new resident starting my stay. Are there any precaution measures I need to take?

Newly arriving residents are invited to take a COVID-19 test (free of charge, offered by the University as part of Luxembourg’s large scale testing programme). Residents are asked to monitor their health and in case they show any symptoms of COVID-19 or otherwise do not feel well to self-isolate themselves immediately, call the doctor with whom they are registered here in Luxembourg. If you do not have a doctor, you can use econsult, the remote consulting tool for teleconferencing with a doctor. For further information, check the health and safety rules.

I live in a student residence. Can I offer to a close person who have tested positive to stay with me in my accommodation?

No. Persons who have tested positive or who are suspected to have been in close contact with a positive person must isolate and quarantine at home. If they are unable to do so, the law foresees possibilities of alternative accommodation.

If I am asked to be self-isolated can I do this together with another person who has to self-isolate?

No. Persons who have tested positive or who are suspected to have been in close contact with a positive person must isolate alone. 

I live in a student residence. Can I have visitors / can people stay with me while I am in isolation or quarantine?

• If a tenant is positive and is in isolation, he/she can have no visitors.
• If a tenant is a suspected close contact and in official quarantine or in self-isolation, he/she can have no visitors. The aim is to prevent infected people - who are contagious - passing the infection on to anyone else.