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Student residences

Student residences will not be closed, but we recommend to student residents who have the possibility to go back to their family home to do so, as a precautionary measure.

If you feel sick, please follow the guidelines “What should I do if I think I am infected?” (see below).

Guidelines for residents

We ask all students who decide to stay at the student residences to help stop the spread of the coronavirus by adhering to following guidelines:

Stay in your room

  • We ask you to stay alone in your room, with the doors closed, and take your meals there.
  • Air out your room regularly.
  • Please avoid all visits and contact and do not leave your room unless necessary.
  • All of the clothes, bed linen and towels have to be washed regularly in a washing machine (60°C). All individuals who come into your room should not come closer than 2 meters.
  • Please stay in your room when the cleaning service is present, and when our team of technicians are operating in a shared area.

Reduce social contacts

  • Please avoid all unnecessary social contacts and keep a distance of two metres to another person.
  • If possible, stay in the same group to limit risk. 
  • If you use a shared kitchen: the kitchen should be used by not more than two people at the same time.
  • Do not have social gatherings, parties etc. It may threaten the lives of high-risk people and is irresponsible behaviour.

“Social distancing” is a massively drastic measure for all of us.
We can only appeal to you to adhere strictly to these guidelines in the interest of society. It is not only about protecting yourself, but also about minimising the risk for others around you, above all, giving the health system time to care for all the people, who are more seriously affected. This can save lives.

Please use Social Media to stay connected with your friends and roommates.

Coordinate to limit the use of shared spaces (kitchen/bathroom/laundry room) to no more than two people

  • If possible stick to the same group of people. Do not mix and create new groups to limit the spread of the virus.
  • Use a bathroom by yourself. If you have a shared bathroom, clean the shared sanitary installations (shower, toilets, sinks) after each usage with a standard household detergents.

To limit the use of the shared kitchen units to maximum 2 people, the University will distribute lists as soon as possible. Please fill in your name in a chosen time slot and only use the kitchen during this time. If already two persons have reserved the timeslot you have to choose another one.

Limit the number of shared items

Do not share dishes, glasses, cups, kitchen utensils, napkins or bedding with other people. After having used any of these items, wash them carefully with normal detergent and soap.

Implement additional cleaning measures

  • Waste that has been contaminated with bodily fluids (feces, blood, mucus) has to be discarded into a dedicated bin in the room where you are, before evacuating it together with other household waste.
  • Clean and disinfect surfaces which have been touched, i.e. bedside tables, bed frames and other bedroom furniture daily with an ordinary household detergent.
  • Clean and disinfect surfaces in bathrooms and lavatories after each usage with a standard household detergent.

Take general precaution measures

Please support yourself and your roommates by making them aware of and following the advice to minimise the spread of any infection.

What should I do if I live in a student residence and fall sick?

If a COVID-19 infection is suspected or, if you have been tested positively on COVID-19, you should self-isolate yourself immediately for a minimum of 14 days after the onset of symptoms (or upon confirmation to be a suspected case).
Contact with other people must be absolutely avoided.

You also should:

  1. Follow the doctor's instructions (mask and medication);
  2. Call 46 66 44 5555 to notify and send an email to healthinfo@uni.lu
  3. Strictly follow the sanitary recommendations.
  4. Stay in your room. Do not use the shared kitchen.
  5. Please check with your roommates via social media if someone can go grocery shopping for you and provide you with the essentials. All purchases should be left outside in front of your room, personal contact should be avoided.
  6. If you share your bathroom, please clean it thoroughly after each use with normal detergent (shower, washbasin, toilet).

Solidarity and unity are important in this hard time. Please help and support one another and assist sick roommates by helping them with their groceries or the pickup of medication.

What should I do if I think I am infected?

  • Call the doctor with whom you are registered here in Luxembourg.  
  • If you do not have a doctor, call the hotline 8002 8080 and follow instructions. The hotline will put you in contact with a doctor or give you further instructions, e.g., whether you should go to a “Centre de soins avancés” or stay at home.
  • You can also use eConsult, the new remote consulting tool for teleconferencing with your doctor https://econsult.esante.lu (*please find further information below)
  • Do not go to the "Centre de soins avancés" directly, only if instructed by the doctor or the hotline.
  • Please stay at home or in your room until you receive instructions from a doctor or the hotline
  •  Please inform Security 46 66 44 5555 and send an email to healthinfo@uni.lu

*How does eConsult work?

A new remote medical consultation platform is now in place, it’s called eConsult. The web-based platform allows patients to have an online consultation with a doctor, dentist or midwife, via audio or video. In the current context where it is essential to limit movement and contamination risks, eConsult offers a secure environment for remote consultation.

  1. Register on the platform https://econsult.esante.lu. You need to create a personal account to be able to make appointments with the specialists, consult your consultation history and access your document space. You need your social security number to register.
  2. Once you are registered, select the doctor or the type of specialist corresponding to your needs among those available on the platform. Request an appointment by consulting the doctor’s schedule. Doctor and patient then contact each other by teleconsultation.

Further questions and answers regarding students and student life can be found here.

Thank you for your cooperation and solidarity. Stay safe!