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Student Services


The Student Services team offers practical and professional advice and guidance to support you before, during and after your studies at the University of Luxembourg. Our services complement the academic support available within your faculty.

We offer free and confidential advice on:

  • counselling and mental health
  • student life
  • financial support
  • disability and learning support
  • international student support
  • refugee student support

Changes to Student Services due to COVID-19

The Student Services team is offering a blended and connected approach to advice, guidance and support throughout the Covid-19 pandemic.

This means support is available in a combination of in-person and online formats to ensure you have the proper access to the support you need. If you are offered an in-person appointment, you will have to follow all relevant safety precautions.

The Student Services team is available via video, WhatsApp, email and phone. Where necessary and possible, face-to-face meetings with a team member may be possible, in compliance with all appropriate safety measures.

Virtual sessions available

Virtual sessions are available, during normal hours of operation, via email, phone, or video.

Please visit our information hub, UMatter for more information on the support and activities available to all students.

How to access our services

Student Services Team Contacts


Joanna West

Team Leader Student Services

Phone: +352 46 66 44 6783

Email: joanna.west@uni.lu



Ramona Ventimiglia

Project Officer OSL

Phone: +352 46 66 44 5029

Email: ramona.ventimiglia@uni.lu


Veerle Waterplas

Project Officer OSL

Phone: +352 46 66 44 6207

Email: veerle.waterplas@uni.lu




Jimmy Corneille

Inclusion Specialist

Phone: +352 46 66 44 5786

Email: jimmy.corneille@uni.lu


Caroline Deylaud-Koukabi

Inclusion Specialist

Phone: +352 46 66 44 6116

Email: caroline.deylaud-koukabi@uni.lu


Marcela Zambrano

Psychologist/Inclusion Specialist

Phone: +352 46 66 44 5980

Email: marcela.zambrano@uni.lu


Aakriti Varshney


Phone: +352 46 66 44 5858

Email: aakriti.varshney@uni.lu

Claire Lallier (on leave)


Phone: +352 46 66 44 5858

Email: claire.lallier@uni.lu


Irmgard Schroeder


Phone: +352 46 66 44 6609

Email: irmgard.schroeder@uni.lu