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Practical Guide

About the lease contract

  • The rental unit is the duration of one month.
  • The lease contract begins on the 1st (from the first to the last day of one month) or 16th (16th of one month up to 15th of following month).
  • The lease contract must be signed per semester.

Signing of the lease contract and handing over of the keys

The signing of the rental contract as well as the handing over of the key is carried out in our front office, accessible exclusively by appointment via Affluences

For organisational reasons, the accommodations are only available from 16.00 on the day the keys are handed over.

Entry to the accommodation takes place at the earliest at 16:00 on the first day of the contract (depending on the contract, either the 1st* or the 16th of the month*).

*Exception: If the 1st or 16th of the month falls on a Saturday, a Sunday or a public holiday, the move-in is only possible on the next working day (except Saturday) following the start of your lease.

It is not possible to collect the key and move in outside office hours. If you arrive in the evening, on a weekend or on a public holiday, you will have to find a temporary solution off-campus.

The signing of the lease and the handing over of the keys are only possible if:

  • Your enrolment at SEVE Admissions is completed, i.e. you have obtained your student card;
  • You have confirmed the booking of the accommodation by paying the deposit and the first month's rent.
  • You have provided SEVE Logement with a certificate of your home insurance

You must take out "home insurance" for your university accommodation.

The « home insurance » must cover the following risks:

  • Personal and tenant’s liability,
  • Furniture : € 5 000 minimum,
  • Building and contents 
    • Flooding/water damage : damage caused by the action of water originating in or communicated by real property or its contents.
    • Fire, explosion : personal injury and/or property damage caused by fire, a blaze, an explosion or smoke resulting from fire or a blaze, originating in or communicated by real property or its contents: damage to property caused by the action of water, fire, a blaze, an explosion or smoke resulting from a fire or blaze caused to the rented building.

The University of Luxembourg also offers a multi-risk home insurance  http://eshop.allia.lu/

How do I subscribe?

Please select the following items according to your rental dates:

from 01.09.22 to 31.08.23 

or

from 16.09.22 to 15.09.23

You can also take out “home insurance” by an insurance company registered in the Grand duchy of the Luxembourg 

www.caa.lu/fr/operateurs/assurances-directes/succursales-etrangeres-non-vie

Mandatory inventory upon arrival / key hand over

Concerned Residence Halls:

  • Résidence Le Parc du Canal – Maison C (Esch-sur-Alzette)
  • Résidence 120 (Esch-sur-Alzette)
  • Maison des Chercheurs (Dudelange)
  • Maison Schleich-Lentz (Luxembourg)
  • Maison Clair-Chêne (Esch-sur-Alzette)

STEP 1: As soon as you receive your room reservation, book an appointment with the technical team (by email housing.facility@uni.lu) for the day of your arrival. *

STEP 2: Book an appointment with SEVE Accommodation on www.affluences.com for the signature of your lease contract for the day of your arrival. *

STEP 3: On the day of your arrival, you must respect the following order:

  1. Come and sign your lease contract at SEVE Housing office.
  2. Go to the front of your residence with your signed lease contract and meet the technician at the appointed time and make the inventory of arrival with the technician and collect your key.

Please arrange the two meetings accordingly.

 

The earliest you can move into the accommodation is at 16.00 on the first day of the contract period (1st or 16th of the month, depending on the contract*).

*EXCEPTION: If the 1st or 16th of the month falls on a Saturday, Sunday or a public holiday, the move-in is only possible on the next working day (except Saturday) following the start of your lease.

It is not possible to collect the key and move in out of office hours. If you arrive in the evening, at the weekend or on a public holiday, you will have to find a temporary off campus solution

Monthly rent payment

  • The rent is payable in advance on the 5th day of each month if the lease began on the 1st of the month.
  • The rent is payable in advance on the 20th day of each month if the lease began on the 16th of the month.

Mode of payment

  • by bank transfer
    Monthly payments are made by bank transfer.
    Please include your student ID and the contract number as a reference!
  • by credit card
    Rent can be paid by credit card in the office of SEVE Logement on appointment.

Payment tracking

If you need a history of your payments or have a question about your deposit, please contact us through: https://service.uni.lu/ssp (by following the Accomodation tab and choosing the relevant request).

If you are a prospective student, alumni or other, please visit: https://service.uni.lu/public?id=sn_seve_contact&sys_id=08ecc9a41bf3d910466b20a1b24bcbe5&lang=en

Termination of the lease contract

A first contract can only be terminated after a period of two full months.

An ongoing contract must be terminated with one month's notice.

A contract starting on the 1st of the month can only be terminated at the end of the month.
A contract starting on the 16th of the month can only be terminated on the 15th of the month.

End of the lease contract

The lease contract ends automatically and by right:

  • upon termination of the tenant's student status
  • at the end of a signed lease for which no extension has been requested

Mandatory inventory upon departure/key return

Key

• Each tenant, at the end of the contract, will have to hand over his token / key to the guards located

          o At the reception of the Belval campus, entrance "Auditorium" of the Maison du Savoir (MSA).

          o At the reception of the Kirchberg campus

          o At the reception of the Limpertsberg campus

• The key must be inserted in an A4 envelope by noting on the envelope the surname, first name, number of the accommodation and residence (the key of the mailbox must remain in the accommodation).

• During class periods, guards are present from Monday to Friday from 7am to 10pm and Saturday from 8am to 6pm. Outside these indicated hours, contact +352/ 46 66 44-5555 to hand over the token/keys to the security officer of the security PC (24/24h) at the "Administration" entrance of the Maison du Savoir (MSA).

• During university holidays,

  • Belval Campus: reception closed: keys must be handed over to the security officer of the security PC between 7am and 5pm.
  • Kirchberg and Limpertsberg campus, reception open Monday to Friday from 7am to 10pm (closed on Saturdays: keys must be handed over to the security officer of the security PC between 7am and 5pm) 

In accordance with Art. 7, point e) of the lease agreement, any lost/not returned key will be charged up to 50 € deductible from your deposit.

 

Please note: For the Residence Parc du Canal C, Residence 120, Maison des Chercheurs in Dudelange , Maison Schleich and Maison Clair-Chêne the keys must be given to the technician at the check-out inventory. 

It is mandatory that you inform the technical unit (housing.facility@uni.lu) in good time of your departure in order to arrange an appointment.

Check-out must take place no later than 9.00 a.m. on the last day of the contract (depending on the contract, either the 15th * or the last day of the month*).

* Exception: If the 15th or the last day of the month falls on a Saturday, Sunday or a public holiday, the accommodation will be vacated on the last working day (except Saturday) preceding the end date of your lease contract.

Refund of the deposit

If all rents have been paid and no damage is found in the accommodation, the refund of the deposit will be made 4 to 8 weeks after the end of your lease via bank transfer to the bank account you entered on the student portal.