Home // UMatter // Appointment

Book an Appointment Mental Health & Inclusion

We all experience problems and difficulties that affect our mental wellbeing and as a student, you may well find yourself experiencing some of these. Some examples of the sorts of things you might be affected by are: Relationships (friends, partners or family); Self-harm: Eating difficulties; Study problems; Loneliness; Suicidal thoughts; Depression; Self-confidence; Sexuality; Bereavement; Anxiety; Gender; Addiction; Cultural issues; and Self-esteem.

If you're finding it difficult to engage with your studies or struggling to cope more generally with any of these types of issues, you can access one-to-one support through our Student Wellbeing platform KaraConnect.


Changes to Student Support due to COVID-19

The Student Support team is offering a blended and connected approach to advice, guidance and support throughout the Covid-19 pandemic. This means support is available in a combination of in-person and online formats to ensure you have the proper access to the support you need. If you are offered an in-person appointment, you will have to follow all relevant safety precautions.

The Student Support team is available via video, WhatsApp, email and phone. Where necessary and possible, face-to-face meetings with a team member may be possible, in compliance with all appropriate safety measures.

To access support and arrange an appointment via the online KaraConnect platform, simply click the link below.

The platform KaraConnect works best with the browser Google Chrome (Firefox and Edge work fine too). Please do not use Internet Explorer.


Joanna West

Team Leader Student Services

Phone: +352 46 66 44 6783

Email: joanna.west@uni.lu



Irmgard Schroeder


Phone: +352 46 66 44 6609

Email: irmgard.schroeder@uni.lu


Claire Lallier


Phone: +352 46 66 44 5858

Email: claire.lallier@uni.lu


Marcela Zambrano


Phone: +352 46 66 44 5980

Email: marcela.zambrano@uni.lu


Jimmy Corneille

Inclusion Specialist

Phone: +352 46 66 44 5786

Email: jimmy.corneille@uni.lu

Caroline Deylaud-Koukabi

Inclusion Specialist

Phone: +352 46 66 44 6116

Email: caroline.deylaud-koukabi@uni.lu